Reach Agents use case

    AI inbox and support workflow

    Keep customer conversations from getting buried after outreach starts.

    Reach Agents are built around the inbox as much as the campaign. Replies are organized so your team can follow up, answer questions, and move good conversations forward.

    Best fit

    For small teams that run campaigns and then need to handle the replies without losing context.

    Promise

    A shared inbox for the conversations your growth motion creates.

    Founder inboxes
    Reply management
    Early customer questions
    Sales-assisted support

    The problem

    Outbound creates support work the team must not miss.

    Reach Agents are designed for teams that need customer conversations, not another disconnected growth tool.

    01

    Interested buyers ask product questions, pricing questions, and scheduling questions inside the same channels used for outreach.

    02

    If replies are split across accounts and workspaces, good conversations disappear.

    03

    Teams need help prioritizing what deserves a human response now.

    Agent workflow

    How Reach Agents support the inbox workflow

    One workflow connects lead research, campaign creation, follow-ups, replies, and learning.

    01

    Bring replies into one view

    Campaign replies are organized around the lead, account, workspace, and provider.

    02

    Preserve campaign context

    The team can see what was sent, why the person was contacted, and what campaign created the conversation.

    03

    Suggest the next action

    Agents help classify warm replies and suggest whether to answer, book, pause, or follow up.

    04

    Keep the loop clean

    Status and tags help your team separate active opportunities from ignored or closed conversations.

    Expected outcome

    What changes for your team

    Fewer missed replies after campaigns launch

    Clearer ownership of buyer conversations

    Better context before a teammate answers

    A bridge from outbound campaign to customer conversation

    reachagents.ai — Customer Support

    Product view

    Inside the product

    Inbox view for campaign replies
    Conversation status and tags
    Provider and account filtering
    Campaign context tied to the lead

    The goal is simple: help your team get more real customer conversations with less manual GTM work.

    Channels

    Run the same sales-agent workflow across channels.

    Start with X today. LinkedIn and email fit the same customer-conversation workflow as those channels open.

    X

    Available now

    Run buyer discovery, approved DM campaigns, reply tracking, and follow-up workflows.

    LinkedIn

    Available now

    Run the same buyer discovery, outreach, reply tracking, and follow-up workflow with connected LinkedIn accounts.

    Email

    Sales-assisted setup

    Use with guided setup while the self-serve email campaign flow is finalized.

    Start with one customer conversation.

    Pick a buyer, describe the offer, and let Reach Agents build the first campaign for your team to approve.